What does a facilitator do?
A facilitator helps groups and organizations work more effectively by guiding them to solve their own problems and develop strategies together. A facilitator can support a process or dialogue and supports a group in understanding its own basic assumptions, beliefs and values.
New Work facilitation
Digitalisation, demographic change, globalisation, the demand for participation and self-determination. Companies and institutions need a new level of creativity, innovation and togetherness at all levels of the organization to cope with already existing and new complexities to remain competitive. New Work facilitators start precisely at this point: they support and accompany organizations through transformation processes by recognizing opportunities and proactively shaping change. Concepts and methods like agility, cultural analyses, modern leadership roles, resillience or the use of collaborative digital tools can point out helpful paths. There is no one size fits all solution, each organization has its own starting point and needs customized dedicated solutions and approaches.
Design Sprint & Workshop facilitation
A Design Sprint is a group process for rapidly solving big challenges, creating new products, or improving existing ones. It can be done as an in person workshop in 4 to 5 days or remotely in small sessions that take not more than 2 or 3 hours each. After defining the challenge the group produces a mass of ideas and votes on the best solutions afterwards. Later a prototype gets defined with a storyboard and finally it gets build and tested by real users. Design Sprints compress potentially months of work into a few days. They can be done as in person workshops or remotely. More about the process can be read here or just watch this video:
The methods and tools used in a design sprint can be utilized to create step by step systematized workshops that come into use when unstructured meetings don't work any more. These workshops allow a group of people to make decission, solve problems or actually get things done. They are facilitated by one person who brings the participants through specific exercises. At the end of the workshop there is always a clear decision or a clear problem solved. A workshop does not always have to be an elaborate multi day session, it could also be for example:
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